About the Role
The Sportsbook Ticket Writer is responsible providing excellent customer service by accepting wagers for various sports events and verifying and cashing winning sport book tickets.
Position Responsibilities
- Accurately input patron wager requests into the sports wagering system
- Manage a cash drawer for accepting sports wagers and paying out winning patrons which will be reconciled at the end of each shift
- Maintain an appropriate understanding of popular wagers, odds, and bet types for sporting events
- Communicate wagering rules to patrons and respond to any patron questions or concerns
- Be aware of any unusual betting patterns that may indicate a violation of betting guidelines and report to the on-duty Shift Manager
- Detect any customer who may be at risk of Responsible Gambling issues and report to the Shift Manager.
